Built for independent auto dealers. Websites, inventory, lead capture, and CRM in one focused system.

Privacy

Privacy Policy

This policy explains how ProAutoSites handles information for platform visitors, dealership users, and shoppers using dealer websites powered by the platform.

Last updated July 21, 2026

Information we collect

We collect account and dealership information needed to provide the service, information submitted through website and control-panel forms, billing and subscription references from payment providers, support communications, and limited technical data such as IP address, browser, login activity, and security events.

Dealer websites may collect shopper contact details, vehicle interests, appointment requests, trade-in information, and estimate-only finance preferences on behalf of the dealership. Protected credit data is handled only through configured licensed providers and is not intended for ordinary website forms.

How information is used

Information is used to operate websites and control panels, manage inventory and leads, deliver requested communications, process subscriptions, provision services, prevent fraud, maintain security, provide support, and comply with legal obligations.

Service providers

We use carefully selected providers for services such as payments, domain registration, hosting, email, text messaging, maps, analytics, and authorized dealership integrations. Providers receive only the access needed for the configured service. We do not sell personal information.

Your choices and requests

Dealer-site visitors can decline optional analytics from the privacy banner and can use unsubscribe or preference links where provided. You may request access, correction, deletion, or communication opt-out assistance. Identity verification or a legal exception may be required before a request is completed.

Retention

Information is retained only as long as needed for service delivery, security, contractual, tax, legal, and dispute-resolution purposes. Dealership retention policies may vary. Legal holds can temporarily prevent deletion. Backup copies age out through controlled backup-retention schedules.

Security

We use access controls, encryption for protected integration credentials and compliance records, multi-factor authentication, session management, tenant isolation, audit logging, backups, monitoring, and incident procedures. No online service can guarantee absolute security.

Read the ProAutoSites security overview.

Contact

Use the contact form for privacy questions or requests. Include the relevant dealership name when the request concerns a dealer website.